Terms and conditions

1. The products sold by Motorfans come with a limited warranty.

2. THE CLOCK IS TICKING
Your coverage starts the moment your products ship or leave the shop. Don’t leave ‘em in the box — get ‘em mounted and get riding.
⦿ PREMIUM SERIES: 1 Year + 1 Year Extension (24 Months Total)

⦿ ULTRA SERIES: 1 Year + 6 Months Extension (18 Months Total)

⦿ MOTO NAVIGATION: 1 Year + 3 Months Extension (15 Months Total)

1. The Goods: We cover any manufacturing defects. If we messed up the build, we’ll fix it.

2. The Grit: Our lamps are cast aluminum and powder-coated for the long haul. Because they live near hot engines and under the sun, that coating will fade over time. That’s not a flaw; it’s a badge of honor from the road. Fading is not covered.

3. THE "NO EXCUSES" RULES

To make a claim, you’ve gotta play by the rules:
⦿ Register Your Gear: If you aren’t registered on motorfans.in, you aren’t on the grid. No registration, no warranty.
⦿ Keep the Paperwork: No receipt, no rescue. Keep your proof of purchase handy.
⦿ Buy Authentic: We only back products bought directly from us or our Authorized Dealers. If you bought it from a random source, you're on your own.

4. WHAT VOIDS THE PACT (THE "DON'TS")
We cover factory flaws, not user errors. Your warranty is void if we detect:
⦿ Misuse: Ignoring the user manual or improper installation.
⦿ Hacking: Unauthorized repairs, modifications, or tampering with seals.
⦿ Bad Juice: Use of unofficial power sources or splicing/cutting original wires.
⦿ Impact: Physical damage from accidents, drops, or crashes.
⦿ Extreme Abuse: Exposure to temperatures or conditions beyond the gear’s limits.
⦿ New Hands: Transfer of ownership (warranty stays with the original buyer).

5. OUT OF BOUNDS
⦿ Expired: The gear is beyond its warranty period.
⦿ Ghost Orders: No valid order number or records that don't match our system.
⦿ Grey Market: Products bought through unofficial channels (grey imports or second-hand without a valid receipt). If you bought from a random reseller, they're your point of contact, not us.

6. Software Sabotage For Moto Navigation and Xcan : Malfunctions caused by unauthorized firmware flashing or unofficial flashing tools.
Warning: Touch the code, void the code.
⦿ The limited warranty covers auxiliary lamp lights, wiring harness and switch only.
7. THE GEAR IN THE SPOTLIGHT
Our limited warranty isn't a blanket for everything—it’s precision-focused on the core of your setup. We cover:
Auxiliary Lamp Lights
Wiring Harnesses
Switches
Moto Navigation Host
Camera
GPS
TPMS
Radar
Wireless Controller