- Limited Warranty
⦿ The products sold by Motorfans come with a limited warranty.
⦿ The duration of the limited warranty is one year for Standard Series and two years for Premium Series, starting from the date of sale or shipment, whichever comes first.
⦿ The auxiliary lamps are made of cast aluminium which is powder coated and thus it tends to fade with age because of heat.
⦿ To avail the limited warranty, the product must be registered on our website and accompanied by proof of purchase during a claim.
⦿ The limited warranty applies only to physical goods purchased from motorfans.in or authorized dealers listed on our website.
⦿ Manufacturing defects are covered under the limited warranty. - Coverage
⦿ The limited warranty covers auxiliary lamp lights, wiring harness and switch only.
⦿ Products will be replaced or returned only for manufacturing defects covered under the limited warranty.
⦿ Body colour fading is natural and is not covered under manufacturer warranty - Voidance of Warranty
⦿ The warranty will become void if improper installation, normal wear, physical damage, accidents, product modifications, seal tampering, misuse, or splicing/cutting of wire are detected.
⦿ Transfer of ownership will void the warranty
- Return Policy and Warranty Claims
⦿ For return claims, the product must reach us within 15 days of the sale, with return shipping charges borne by the buyer . Product cannot be returned after 15 days deadline.
⦿ Reverse shipping charges for warranty claim will be borne by the buyer.
⦿ Upon confirming the defect, we will repair or replace the returned product. Under any circumstances incase an identical product is no longer available, we may provide a replacement of a similar product of comparable value.
⦿ The claim will be rejected if the returned product does not meet the satisfactory terms and conditions, at the sole discretion of the seller. - Out of Warranty Products
⦿ For products outside the limited warranty period, we can assist with repair and replacement of defective components at an additional cost.
- How to Claim Warranty
⦿ To claim a warranty, please contact us at +91 99690 22977 via call or whatsapp, and our team will assist you further.
⦿ By purchasing our products, you agree to comply with the terms and conditions mentioned above. If you have any questions or concerns, please reach out to our customer support team for clarification.
Dealer Details
Discover the transformative power of premium auxiliary lamps for your vehicle’s lighting system.
Please take note of the following information regarding shipping and delivery:
- Quoted Shipping Costs
⦿ Any shipping costs provided are estimates only.
⦿ Neither the Company nor the Dealer can be held liable for damages or losses associated with the shipment.
⦿ The carrier agency is not considered an agent of the Company or the Dealer.
⦿ In the event of any claims, the Customer must directly file and settle them with the carrier agency. - Delivery Estimates
⦿ Delivery dates provided are estimates and subject to change.
⦿ The Company and the Dealer make commercially reasonable efforts to avoid shipment delays.
⦿ However, they shall not be held liable for any damages or penalties arising from such delays.
⦿ We strive to provide the best service possible, and while we make every effort to ensure timely delivery, unforeseen circumstances may occasionally impact the shipping process. Rest assured that we are committed to addressing any concerns and resolving issues promptly.
Should you have any questions or require further assistance, please don't hesitate to reach out to our dedicated customer support team. We are here to provide you with the support and guidance you need throughout your journey with our products.